1-SEAT ARMCHAIR :The distance between the ends of the sofa is 90-140 CM.The suitable size is:ONE SEATER
2-SEATER SOFA :The distance between the ends of the sofa is between 145-185 CM.The suitable size is :TWO SEATER
3-SEATER SOFA :The distance between the ends of the sofa is between 190-230 CM.The suitable size is :THREE SEATER
4-SEATER SOFA :The distance between the ends of the sofa is between 235-300 CM.The suitable size is :FOUR SEATER
You can order from our coner sofa collection
Otherwise, if you have a corner or L-shaped sofa, a rounded corner sofa or a sofa with chaise longue you must order 2 sofa covers, i.e. one cover for each part of the sofa.
It is essential that your sofa has a separation, even tiny, to insert the covers.
For classic sofa covers, 95% polyester fibre and 5% spandex.
For waterproof sofa covers, 88% terylene and 12% spandex.
Shipping time will depend on your exact location. Receipt of an order will take between 5 to 15 working days.
However, on average, shipping usually takes no more than 5 to 7 business days.
We provide shipping throughout Australia and New Zealand.
If you have not received a tracking number 2 days after your order, you can simply email us at info@thesofacovercrafter.com and we will be happy to provide it to you.
If you have not received a tracking number 2 days after your order, you can simply email us at info@thesofacovercrafter.com and we will be happy to provide it to you.
Just go to our website. Choose your item and click on "add to cart", you will go to your cart. Then click on "Check Out".
We use SSL security to ensure that all your personal information is encrypted and protected.
We never store your credit card information as our system does not allow us to do so.
After purchase, your credit card information is automatically purged to ensure that your personal information is fully protected.
On our website you can pay by credit card .
If you have a problem paying with one of these methods, please try again with the other one.
For all enquiries regarding refunds and/or returns, please contact our team: info@thesofacovercrafter.com.
If you wish to know more about returns please refer to our general terms and conditions of sales.
Return costs are to be paid by the customer. Requests for refunds prior to receipt of the parcel will not be taken into account.
You can submit a refund request on our support by email info@thesofacovercrafter.com.
We will reply within the day.
If, on receipt of the parcel, the product received is faulty you have 14 days to return it to us, after receipt we will check the product and make a refund or an exchange according to your choice.
Our customer support team is available 7 days a week and 24 hours a day to respond to your needs.
You can contact us via the Contact Us tab in the menu, or directly on our Facebook page.
We generally respond within 24 hours.
We do our best to ensure the best possible customer experience.
